About us

WHO WE ARE

We are a young and groundbreaking startup with the drive and great vision to create a value-based, client-focused business outsourcing services company.
  • Company founded – 22 March 2019 as Mai IT Solutions which is now being rebranded to Rizen Global Solutions Pvt. Ltd.
  • Operation Centre situated in Nippani, Karnataka, India.
  • 50 Seats Capacity in one Shift -round-the-clock shifts.
  • Infrastructure: Adhering to all data security guidelines we have a robust infrastructure with Two Servers, Firewall, VPN, and Uninterrupted Power Supply with a Standby UPS.
Rizen Global Solutions is vision-driven and client-oriented. Our work focuses on tackling complicated business processes in order to assist our customers worldwide in being more proficient, cutting costs, and implementing them brilliantly. We currently provide top outsourcing services to both well-established and evolving business owners. With our 50-person workforce, we provide service around the clock.
Rizen Global Solutions is vision-driven and client-oriented. Our work focuses on tackling complicated business processes in order to assist our customers worldwide in being more proficient, cutting costs, and implementing them brilliantly. We currently provide top outsourcing services to both well-established and evolving business owners. With our 50-person workforce, we provide service around the clock.

Our Business Process Outsourcing Services are designed to identify our client’s particular challenges and possible problems in these departments – Healthcare, Insurance, Mortgage, and Title Search. To maintain a company’s reputation, these industries require remarkable effectiveness that is customer-friendly, compliant, and provides global outcomes.

 

Our expertise in business functions includes Data Processing, Data Analysis, Data Enrichment, Sales, Insight Sales, and all backend services. This allows us to provide a diverse range of services for implementing and managing Client tasks in accordance with their requirements and business objectives. Our clients benefit from our extensive knowledge and experience in the industry. And trust us for our dedication towards quality of service, dignity, growth, and innovation.

 

By effectively utilizing professionals, operations, and innovation, we assist our clients in lowering operational and capital expenses, increasing end-customer fulfillment, and enhancing efficiency, seeking to make us one of the most desired outsourcing partners worldwide. When a customer appoints us, we function as a part of their internal teams. To enable our clients to thrive, we manage their mundane tasks effectively.

 

Providing an excellent client experience begins on the inside, with each associate aligned with the role’s goal. We train our workforce in cutting-edge technologies and aim to exceed expectations while adhering to established parameters. We respect and understand our client’s needs, while also maintaining their data confidentiality.

 

Rizen Global Solutions is ideal for businesses that aim for scalability. We are here to assist your company to become more efficient and successful, regardless of its size or current problems, while maintaining better client relations and more integrated, established business processes. We would be glad to share our expertise and discuss how we can apply our approach to improve your business, please feel free to contact us.

WHAT WE DO

We provide services across the following Business Domains:
Healthcare
Insurance
Mortgage
Title Search

What services do we provide?

WHAT WE BELIEVE

OUR MISSION
To provide our clients with best-in-class outsourcing services that enable them to focus on their core competencies and grow their business on a daily basis.
OUR VISION
By establishing a process-driven organization, we hope to be a catalyst for developing highly skilled professionals and providing equal employment opportunities.
OUR QUALITY POLICY
We believe that every client has the right to receive the best value for their money by delivering exceptional services while complying with industry best practices.
OUR CORE VALUES

Our key to achieving the best results every day is CONSCIENCE! This philosophy serves as our company’s beacon of hope.

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Why Choose Us?

  • Experienced Team: Our team consists of highly skilled and trained professionals.
  • Customized Solutions: Tailored services to meet the specific needs of each client.
  • Reliability: Consistent and dependable services ensuring peace of mind.
  • Innovation: Continuous improvement through the adoption of new technologies.

Client Success Stories

• Challenge: High energy consumption and frequent maintenance issues.
• Solution: Implemented energy-efficient systems and a predictive maintenance program.
• Result: 20% reduction in energy costs and 30% decrease in downtime.

Royal Group: Corporate Office Complex

• Challenge: Inconsistent housekeeping and security services.
• Solution: Deployed a dedicated team for housekeeping and 24/7 security personnel.
• Result: Increased resident satisfaction and improved safety.

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